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Customer Service Account Manager

Date Posted:
Position Title:
Customer Service Account Manager
Job Type:
Full-Time, Hourly
820 W. Algonquin Road Algonquin, IL 60102

Position Summary

We’ve got metal stamping advantage, we’re growing rapidly, and we need best-in-class talent to continue to drive our growth.

Kenmode has an immediate opening for a professional Account Manager in our Customer Service Department. This position is responsible for the daily management of key customer relationships and transactions as well as Supplier Relations and Purchasing.

General responsibilities:

  • Account management - acts as an account manager and primary point of customer contact for the company.
  • Purchasing – place purchase orders, negotiate pricing and expedite.
  • Internal Order Management – enter customer and supplier purchase orders.
  • Other projects assigned by supervisor


  • Bachelor or Associate Degree; or equivalent, 3-5 years of relevant experience.
  • Experience in customer service and/or purchasing in a manufacturing environment preferred
  • Experience in the metals industry a strong plus (Steel, stainless steel & copper)
  • Working knowledge of MS Office, Excel and ERP systems

Skills and Abilities

  • Ability to communicate effectively and professionally, verbally and in writing.
  • Energy, integrity, and a positive attitude.
  • Problem solving skills.
  • Excellent customer service skills (friendly, helpful, and professional).
  • Excellent organizational and follow-up skills.
  • Ability to pay attention to detail.
  • Ability to work independently or on a team. 

Hours and Salary

  • Monday through Friday, office hours 
  • starting salary $25 - $32, depending on experience